Our Self-Storage Experts, E14 talk Customer Service

When looking for storage units in E14 remember that Store That self-storage is much more then just vast spaces and padlocks. Pointing a customer in the right direction and telling them to watch their step is not our style. Not only is this a sure way to gain an awful reputation, but it would be mind numbingly boring for us too as we genuinely enjoy talking to our customers as well as meeting new people. Here at our Store That Canary Wharf site, customer service is paramount! We strive to make sure that the transition between moving your items from home to storage is as easy and trouble free as possible.

We make sure our Store That team goes the extra mile for each of our customers. Too often have we been on the receiving end of bad or unhelpful customer service, being put on hold, being told the wrong information or maybe just being met with a face reminiscent of Eeyore. Of course, as a result it would make any of us think twice about using that particular service again.

When a customer calls us to enquire about storage units in E14, we don’t focus on the quick sell and getting you through the doors as quickly as possible. We will listen to exactly what it is you require, advise on the best storage unit size for you, discuss the time frame that suites your needs and as expected, will offer you the most affordable prices.

We will not only provide you with secure, dry storage units, but will also advise you on the best way to store your boxes and furniture in a way that’s convenient for you. We also offer different packing materials so that when your items are safely stored away you know they will be kept in their top condition no mater how long you decide to use our storage units in E14.

There is never an excuse for poor customer service and you will find that our team will do everything possible to make your stay with us an enjoyable one because in every area of our business we give more than expected to all of our clients – old and new.

If you are searching for self-storage in the Isle of Dogs, and it’s all too much and feels more complicated than it’s really worth, then you’re talking to the wrong people.

Our aim at Store That is to offer our customers a space away from home that they can call their own. Call 020 7515 1300 today to see how our helpful team and secure self-storage E14 units can benefit you.